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                                                    Data Protection Policy.

 

 

 Thomas automotive ltd is dedicated to protecting your privacy and security on your Personal Data. We ask our clients to sign a form on whether you allow us to hold this information on you. This is due to a change in the law, which had changed how we administer and record your information, and a new regulation on personal data (the Data Protection act) coming into force in May 2018. Therefore, we are introducing a new method that depend on you giving us your consent for storing your information.
We will never SELL your personal data and will only ever share it with organisations we work with where necessary, and your personal information and security are guaranteed. Any questions you may have in relation to this policy please contact Unit 9, Llandudno Junction industrial Est , Llandudno Junction Conwy, LL31 9SX.

 

About us.

Your personal data (name, address and contact details or any other information that relates to you,) will be collected by Thomas automotive ltd. We are a private limited company Which is based in the uk in north west wales. Our address is Unit 9, Llandudno Junction Est, Llandudno Junction, ll31 9sx.

 

What information we hold.

We collect personal data that you provide us with, this includes details of your car and problem you have with your car. For example.

1.      Personal details (Name, address, contact details and emails etc) when you bring you vehicle to us to be booked in.

2.      Details of your vehicle (make, model, millage etc).

 

Administration.

 We will use personal data for administration purpose i.e. (billing and invoicing etc).

 

 

Disclosing and sharing data.

We will never sell your personal data. We will only share your personal information with organisations we work with where necessary and if its privacy and security are guaranteed.

I.e. (FSB.org.uk for legal matters).

 

 

How we use our information.

We only ever use your personal data with your consent (a signed form), or where it is necessary to:

• ·       enter into, or make, a contract with you i.e. fixing your car.

We will only ever use this information for the purpose we have collected it for.

 

 Sensitive information.

We do not hold sensitive information, if this does happen then we will take additional care to ensure this complies (with the data protection act) to your privacy rights are protected.

 

Accidents or incidents.

If an accident or incident occurs on our property, involving one of our staff members, then we will keep a record of this (which may include personal data and sensitive personal data).

 

Disclosing and sharing data.

We will never sell your personal data. We may share your personal data with subcontractors who supply us with a service, but there are strict requirements that our subcontractors to keep your personal data confidential and secure. We will only share your personal data when necessary and we will make sure we inform you before we do.

 

How long we retain your information.

we only retain your personal data for 12 months unless you have repeated custom with us. From the last time we deal with each other the 12 months starts there. We will continually review your personal data we hold for you. We never store card detail information.

 

 Keep in control of your personal data.

we want to confirm that you continue to be in control of your own personal data. This is to make sure you are aware of your rights when it comes to someone holding your personal data.

1.      You will sign a form when you come to have your car repaired which will indicate to us if you give us permission to hold your personal data.

2.      You have the right at any time to have your personal data deleted.

3.      You have the right to request your own personal data.

 

We will always respond to your request when involving your personal data. If you would like further information on personal data please do not hesitate to contact us,

Personal Data officer at Thomas automotive ltd, unit 9 Llandudno Junction Industrial Est, Conway Road, Llandudno Junction, LL31 9SX.

Complaints.

If you have a complaint, please contact our Personal Data officer directly using the information above please. We respond to your complaint within 2 weeks.

 

Changes to our Privacy Policy.

We will update our Privacy Policy from time to time which will reflects just how and why we store and use your personal Data. The current and up to date Policy will always be available on our website.

This Privacy Policy was last updated on 15/05/2018.